How do I buy an item?
Browse our collections and add items to your shopping basket and follow the prompts at checkout.
Can I place my order over the phone?
Yes, we'd love to hear from you. The number to call / Whatsapp is 013 - 3631477. We will be happy to take your order over the phone.
Method of payment?
We now use MOLPay as our payment gateway so that you can shop at our online store hassle and worry free. There are multiple ways to pay for your items, all using MOLPay payment gateway ;
1) Credit / Debit card
2) FPX ( Maybank2u, CIMB Clicks, Bank Islam Online, etc.. )
3) Internet banking ( Maybank2u, CIMB Clicks, AM Online, etc.. )
Do I need an account to purchase from Moderee?
Account is optional at mymoderee.com. You can shop without creating an account but we do suggest create one so that we can keep you updated with our new items, promotions and future events.
Do you ship internationally?
For now, we only ships to Malaysia, Singapore, Indonesia and Brunei only.
I have forgotten my password. What should I do?
Sign In to your account and click forgot my password. We will send you an email with your new temporary password.
When will my order be delivered and can I track my order?
Do afford us 1-2 days for order processing, packaging, and postage. You will receive a shipping confirmation email with the tracking number for your parcel when we are about to dispatch your order.
Goods will be dispatched on regular working days, Monday to Fridays. Orders are shipped by POSLaju Malaysia. You can visit www.poslaju.com.my for more details on shipping informations.
How do I return goods to you?
Goods sold are not returnable/exchange unless you received an incorrect item(s) or any factory defected item(s) such as faulty zip, obvious stains, otherwise it will not be accepted for return. You can return the item within 3 days of receiving it. Goods must be return in its original packaging, with their labels still attached and in a saleable condition.
How to use discount code/voucher?
You just need to enter the discount code at the payment method section at the check out page. You can only use one promotion code per order.